1. Terms

This website, http://faithflowdesigns.com ("Site"), is owned and operated by Faith Flow Designs ("FFD"). These Terms of Use ("Terms") set forth the terms and conditions under which you may use our Site and services as offered by us. This Site offers visitors goods and services related to jewelry and accessories. By accessing or using the Site of our products and services, you approve that you have read, understood, and agree to be bound by these Terms.

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2. Use

In order to use our Site and/or receive our goods and services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this Site and/or receive goods and services if doing so is prohibited in your country or under any law or regulation applicable to you.

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3. Purchases

When buying an item or service from this Site, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

The prices we charge for using our products and services are listed on the Site or communicated in writing via email, text, or other agreed channel. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. The fee for the products or services and any other charges you may incur in connection with your use of the product or service, such as taxes and possible transaction fees, will be charged to your payment method.

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4. Errors, Inaccuracies, Omissions, Refunds and Exchanges

FFD attempts to be as accurate as possible. However, FFD does not warrant that product descriptions and website content is accurate, free of errors, complete, or current. If any product ordered from FFD that you receive isn’t described as shown on FFD, it can be returned – unused – as described in our returns policy.

 

For any undamaged, unaltered, unworn product, simply return it with its included packaging along with the Return Form which you will be sent within 14 days of the date you receive the product. We will exchange it or offer a refund based upon the original payment method. Additional stipulations are listed below, according to our Shipping & Returns Site page.:

• Send me an email at info@faithflowdesigns.com or use our Contact page to start the process and you'll be sent a Return Form.

• Please return your item in its original condition and in the original packaging in which you received it, and provide adequate padding to protect the items during shipping..

• I will issue a refund for the purchase price (less shipping) provided the piece does not arrive previously worn, altered or damaged.

• Return shipping cost is the buyer's responsibility.

• Complete the Return Form and enclose it in your packaging.

• A refund will be issued to the original payment method. An email confirmation will be sent when your refund has been processed on my end. If the original method of payment is not available, I will issue you a store credit in the form of a gift card instead.

• I am not able to track your purchase and will not issue a refund or exchange for lost or damaged packages.

• Any returns after 14 days of delivery will be determined on a case-by-case basis. Please contact me at info@faithflowdesigns.com to request a return. Items returned outside of the 14-day window without prior approval may be refused.

• If, for some reason, you need to cancel your order, please contact me right away at info@faithflowdesigns.com. If your order has not already been shipped, I will refund your order total, including shipping.

• All custom items and sale items are FINAL SALE and cannot be returned or canceled.

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5. Warranties and Responsibility for Products

If we receive a valid claim pertaining to a defective product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer, and customer will be responsible for return shipment of the product to us. Additional stipulations are covered below according to our Shipping & Returns Site page.

• I certainly understand that accidents can happen, but I just want to clarify that my return policy does not cover accidental damage or breakage.. So if you accidentally snag your bracelet on something sharp and snap the elastic or an enthusiastic baby grabs your necklace and breaks it, these accidents are not covered under our return policy. However, please email me with a photo of the piece and explanation of what happened and I'd be happy to repair it for a small fee. Most repairs can be done at a fee of $7.00 for the first two and an additional $1.00 after that, for all pieces returned in one shipment. Applicable taxes will apply as well. Due to the one-of-a-kind nature of my items, I may not have some components that were originally used on hand, but I will contact you to go over suitable options. Unfortunately, I am unable to repair damaged leather items. 

• Beaded bracelets can also be re-sized for you if you decide that a bracelet is to tight or too loose. There is a nominal fee of $7.00 for this service and you'd have to cover your shipping costs and any applicable taxes.

• Also, I only use metals that are hypoallergenic, but everyone has different skin types and environmental surroundings. Depending on which metals were used, this can affect how various metals react on your skin. As mentioned in my General Care section, oxidation of metal is out of my control. Therefore, I don’t offer re-plating on my pieces at this time nor can they be returned or exchanged under these circumstances. Please take a quick look at our Care Instructions for more information.

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6. Ownership of Intellectual Property, Copyrights, and Logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Gina M. Wright. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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7. Right To Suspend or Cancel a User Account

We may permanently or temporarily terminate or suspend your access to the services provided by way of your User Account without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to future services of automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

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8. Indemnification

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to future services of automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

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11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Gina M. Wright be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the products or services associated with this Site. 

 

To the maximum extent permitted by applicable law, Gina M. Wright assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our products or services; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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12. Right To Change and Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Site or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Site or the products or services offered in connection to the Site.

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13. Promotional Emails and Content

You agree to receive from time to tome promotional messages and materials from us by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices, please notify us at any time.

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14. Customer Support Details and Contact Information

All correspondence and requests for customer support can be made through email to info@faithflowdesigns.com.

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15. User Community Transparency

All users that join a community on this Site must create a public profile that is publicly visible to site visitors, and your public activity (such as posts or comments) will be visible to other visitors of the Site.

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16. User Community Opt-Out

A user of the Site can always opt out and exit the community, and upon doing so, such user's profile will not be publicly visible. Naturally, in such event, the user will not be able to use any of the community features (e.g. liking, commenting or writing posts).

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17. User Comments

Parts of this Site offer an opportunity for users to post and exchange opinions and information in certain areas of the Site. FFD does not filter, edit, publish or review Comments prior to their presence on the Site. Comments do not reflect the views and opinions of FFD, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, FFD shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this Site.

 

FFD reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes breach of these Terms.

 

You warrant and represent that:

• You are entitled to post the Comments on our Site and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

 

You hereby grant FFD a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

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18. Hyperlinking to Our Content

The following organizations may link to our Site without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Site information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

 

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;

• dot.com community sites;

• associations or other groups representing charities;

• online directory distributors;

• internet portals;

• accounting, law and consulting firms; and

• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of FFD; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

 

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to info@faithflowdesigns.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Site, and a list of the URLs on our site to which you would like to link. Please allow up to 30 days for a response.

 

Approved organizations may hyperlink to our Site as follows:

• By use of our compay name; or

• By use of the uniform resource locator being linked to; or

• By use of any other description of our Site being linked to that makes sense within the context and format of content on the linking party's site.

 

No use of FFD's logo or other proprietary artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Site. You approve to immediately remove all links to our Site upon request. We also reserve the right to amend these Terms and it's linking policy at any time. By continuously linking to our Site, you agree to be bound to and follow these linking policies.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

19. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;

• limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• limit any of our or your liabilities in any way that is not permitted under applicable law; or

• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, and you purchase our products pursuant to the Terms, we will not be liable for any loss or damage of any nature.

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20. Preference of Law and Dispute Resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Marrero/Jefferson Parish/Louisiana without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Marrero/Jefferson Parish/Louisiana. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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